FAQ

The charge of the helium depends on the type and size of the balloon, for example, prices can start from 1.55 euros.

We ONLY inflate our balloons, but in this case, we have disposable helium tanks for sale so anyone can inflate their balloons by themselves.

You do not need to, you may as well visit one of our stores and you can choose the balloons you want and we inflate them on the spot.

We do have the service of delivering inflated balloons with helium only in the areas of the Southern Suburbs. If there is availability for the date you have selected.

The delivery cost is calculated based on the kilometrical distance from which the store is located and the place where the order has taken place, with a minimum charge of 5.80 euros.

To make a change you must have proof of purchase and the package must not be opened within 15 days of your purchase. There are no changes to the items for bachelor parties, seasonal party items, balloons as well as offers.

Our store is open from Monday to Saturday.

No, you do not have to register, you can complete your purchases as a visitor.

If your order has not been executed and sent, you can request its cancellation via email which you will send us after the confirmation of your order.

If your order has not yet been processed and if payment has not been made by card, you can send us an email with the product codes you want to add, then you will receive your modified order in your email. If your order has already been executed or you have made it with a payment card, then you will have to proceed with a new order.

Once you have placed an online order you should know that all communication with the customer is done via email so until you receive your order in your hands you should check your email. Briefly, upon completion of your order, you will receive an immediate email confirming your order with its number.

As it is stated on the site, the balloons that you buy through our e-shop are in packaging, so they are deflated.

Even if you have made the purchase through our e-shop, you can visit one of our stores with the receipt and your balloons so we can inflate them for you (there is an additional charge for the helium).

These Balloons go up in the sky ONLY if they are inflated with helium. With air, they will fall down to the floor unless you hang them from somewhere.